What is most important to the customer when it comes to internal process?
What is it that the customer values the most?
Values that can affect the relationship with the company and the seller.
Customer relationships are managed and carried out by the administrative departments of the company and will be judged by performance and perception of commitment, to deliver best administrative service and support to meet consistently. One consequence that contribute to a high customer value and thus a satisfied customer.
The customer and the customer’s needs and wishes, should be the most important!